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Sysmex Partec means healthcare of the highest quality: As a global and multinational company, Sysmex Partec has been developing, producing and distributing innovative highly sensitive flow cytometry solutions in various fields of application in diagnostics, research and industry worldwide for 50 years.

At Sysmex Partec, we want to help shape the advancement of healthcare. We want to help people with our innovative products. This is the foundation of our company and the reason why we do what we do. To achieve this goal, we need people who enjoy working in an innovative work environment with their commitment to be part of a great team. What unites us all at Sysmex Partec is the pursuit of quality and appreciation for each individual: their background, their skills, their ambitions, their goals. We place great value on authenticity and that each employee can develop freely. We see this as the basis of our success.

The Sysmex Group is active worldwide with more than 9,000 employees in over 190 countries. Our products are needed. By people all over the world, for a healthy life. If this appeals to you, come and join us in the position of

Are you looking for more than just a job? Something truly significant and worthwhile? Then Sysmex is the right place for you. Our products are needed. By people all over the world, for a healthy life. If this appeals to you, come and join us in the position of

Application Support Specialist – Industrial & Microbiological Quality Control (f/m/x)


Aufgaben
  • Product demonstrations (at customer site or via remote access tools) and product installations including operator training (at customer site)
  • Support of customers (operators and distribution partners) on-site and in-house
  • Troubleshooting for customer- and application-related issues and creation of problemsolving strategies
  • Contribution to the operation of the global support database (GCD) to answer support requests directly on-line
  • Creation of application-related training contents and realization of training courses for operators and distribution partners
  • Participation at conferences and exhibitions to present the Sysmex Partec solutions
  • Participation in development activities for creation of new applications for customer-specific solutions

Profil
  • Completed studies in natural science (or equivalent education)
  • Sound understanding of one or more of the following application fields and technologies: cellular analytics, microbiology, genomic technologies, fluorescent-based methods
  • Experience in field operations / activities at customer sites
  • Basic technical understanding of flow cytometry as well as experience in microbiological QC methods beneficial
  • Project management qualification training or equivalent experience achieved
  • German and English language skills are a must
  • Strategic thinking and problem-solving capabilities
  • Capability to adhere to timelines and quality targets
  • Willingness and motivation to be regularly trained on product innovations, new products and new applications
  • Willingness to travel globally (approximately 30% of working time)
  • Strong service and consulting orientation
  • Very good presentation and communication skills

Wir bieten
  • A growing and healthy corporate group which stands for quality and innovation
  • A strong corporate culture with respect and trust as the basis for cooperation and communication
  • A challenging and multifaceted position with numerous chances to see the bigger picture and contribute to the company’s success in an innovative international environment
  • Option: Home Office (50 %)